The TELUS workforce acknowledges that our perform spans lots of Territories and Treaty locations and we have been grateful for the normal Understanding Keepers and Elders who're with us currently, those who have gone in advance of us as well as youth that inspire us.
I happen to be a Telus customer given that 2001. I moved to my new area in August of 2020 And that i am however expecting an optik Tv set box that I had ordered correct following I moved in.
I acquired the very same simply call.She claimed her title was Jennifer Smith and experienced a thick accent. I have instantly reset my koodo password and cancelled my charge card. She had my telus and many others. account amount already.
Looks like all we are able to do now could be air our grievances over a community forum during the hopes of someone in a position of authority can in fact do anything about it.
The brand new calling function demands unknown callers to pay attention to a short message and manually answer that has a just one-digit code. By way of example, a first-time dialer trying to hook up with a customer with the Call Control aspect might be greeted with a brief information stating “this range has Get in touch with Manage – for getting by way of, make sure you push 9.” The range is randomly generated. When the digit is pressed, the call will hook up.
If an automatic assistant asks for The explanation of your call, point out "I would want to make payment preparations for my mobility bill".
If our reply settled your situation, you should click Acknowledge as Option that will help Many others in the community.
Has any individual been charged for telus and nothing was even hooked up? N they wont pay out me back yesterday
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I spend about $4500 a year with Telus. In January I received an outdoor camera for $7/month but regretted it and wanted to return it. It was new within the box - only plugged in to test Telus internet support it. Following a few several hours ready to the cellular phone I acquired that there's a $340 cost to terminate. That is a great deal for a $50 digicam. I pleaded with the agent to waive the cost due to the fact I am a faithful customer for thus extensive. He reported a supervisor will contact to debate. No person known as back again. Per month later I attempted yet again. Ultimately, in April, soon after eight several hours about the cellphone relating to this challenge approximately that point, I gave my ultimatum… waive the superior cancellation charge or I cancel all of the services with Telus and go some place else. No. So, I cancelled anything. A shame, mainly because I have never experienced 1 difficulty Together with the TV, internet, or cellphones and preferred Telus… for over 14 decades. Even so the $seven charge persisted. Sigh. Additional hours over the cellphone. Why Is that this the only way to communicate? It is so discouraging along with a colossal waste of your time.
The TELUS workforce acknowledges that our perform spans lots of Territories and Treaty locations and we have been grateful for the normal Understanding Keepers and Elders who're with us currently, anyone who has absent ahead of us and the youth that inspire us.
@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time and so they hanged up on me, saying which i need to simply call throughout "common Business hrs". Is that this for authentic?
Family and friends don’t need to have to reply to the Call Regulate when, as the process remembers the figures that a short while ago handed the exam. On top of that, you could manage lists of figures that should usually be authorized or normally blocked through your My TELUS account.
Settled discussions will probably be closed and saved for ninety times, and can be accessed from the Information Centre within the My TELUS app.
The TELUS workforce acknowledges that our function spans quite a few Territories and Treaty areas and we're grateful for the standard Awareness Keepers and Elders who are with us right now, whoever has long gone before us as well as the youth that encourage us.